Event IDs / Error Messages

Simple DNS Plus v. 5.2
Copyright © 1999-2013 JH Software ApS

Simple DNS Plus may write the following event IDs to the Windows Event Log (enabled in the Options dialog / Logging / Windows Event Log section), and log associated messages in the log files / Active Log View:

 

Error Events

 

The following are recorded as "Error events" to the Windows Event Log, and appear in the Simple DNS Plus logs with a *** Error: prefix:

 

Event ID

Description
 

101

Could not start DNS service on <ip-address> [port <port>] (<error message>)
This usually means that another DNS server or another program is occupying the DNS port (53) on the same computer. Can also occur when using "Internet Connection Sharing".

For more information, please see KB1058

Once you have corrected the problem, use "Start server" from the File menu.

 

103

Could not start HTTP API on port <ip-address> port <port-number> (error message)
This usually means that the HTTP port is occupied by another program or possibly another instance of Simple DNS Plus.

You may need to change the port number used for HTTP in the Options dialog / HTTP API section.

 

105

Failed to start remote management on <ip-address> port <port> (error message)
This usually means that the remote management port is occupied by another program or possibly another instance of Simple DNS Plus.

You may need to change the port number used for HTTP in the Options dialog / Remote Management section.

 

203

Could not save zone <zone-name> to zone file <file-name> - <error message>
Another program may be accessing the zone file, the hard disk may be full, or something else is preventing Simple DNS Plus write access to the file.

 

251

Failed to load plug-in <plug-in instance display name>: <error message>
A plug-in could not be loaded.

 

257

Error calling "<method name>" for plug-in "<plug-in instance display name>": <error message>
An exception was throw executing a plug-in method.
 

258

Asynchronous operation error in plug-in "<plug-in instance display name>": <error message>
An exception was throw while a plug-in was executing something in a separate thread.
 

999

Application error: [<error-description>]
In the unlikely event that you should see this error message, please contact support@simpledns.com for assistance.

 

 

Warning Events

 

The following are recorded as "Warning events" to the Windows Event Log, and appear in the Simple DNS Plus logs with a *** Warning: prefix:

 

Event ID

Description
 

140

Open DNS Server. Limiting recursion to trusted IP addresses is recommended (Options dialog / DNS / Resolver / Recursion)
See the "DNS spoofing" and "Recursion" sections in How to secure your server.
 

150

EDNS0 test failed. A local firewall appears to be blocking EDNS0
EDNS0 enabled DNS requests are not getting through and Simple DNS Plus will continue without using EDNS0.
This startup test can be enabled/disabled in the Options dialog / DNS / Miscellaneous section.
 

201

Could not open zone file for <zone-name> from <file-name> - <error message>
Another program may be accessing the zone file.

 

259

Tread queue error for plug-in "<plug-in instance display name>": <error message>
A problem related to queuing threads for plug-in processing.
 

302

IP address <ip-address> blocked (more than <n> DNS requests per second)
See the "Denial of service" section in How to secure your server.

 

303

Request from <ip-address> for BIND version - possible hack attempt
See the "BIND version requests" section in How to secure your server.

 

305

TCP connection request from <ip-address> ignored - Exceeds maximum connections (<n>)
See the "Denial of service (DOS)" section in How to secure your server.
 

310

Could not refresh zone <zone-name> from primary IP <ip-address> - Not configured to send outbound requests via <IPv4/IPv6>
A secondary zone is configured to use a primary server IP address for which the IP version is not enabled in the Options dialog / DNS / Outbound Requests section.

 

311

Socket error accepting TCP DNS connection: <error code / message>
An exception was thrown while some attempted to establish a TCP connection with this server.

 

401

Lame delegation for <zone-name> on this server (<ip-address>)
A "Lame delegation" is when a DNS server, which is listed in the domain registration for a domain, is not configured with data for that domain.

"Lame delegation" sometimes happen because someone has registered a domain but only has one or no DNS servers, so they simply specify some random DNS servers to act as place-holders, even though none of these servers have a zone defined for the domain in question. Hence the domain is "lame" without a leg to stand on.

If you see this message about your own server ("this server"), you should take steps to correct this immediately.

If the domain-name in question is not yours, do a WHOIS look up to determine the owner, and contact them to change it immediately (they are causing additional traffic on your Internet connection and additional processing for your DNS server ).

If the domain-name is yours - add the zone to your server immediately.

 

501

Notify request not sent to <server-name> for <zone-name> - Could not resolve IP address
Changes were made to a primary zone on this server, but the server could not notify (see zone transfers) a secondary DNS server.

This typically means that no A-record is available for the DNS server name specified in the NS-record for the secondary DNS server.

 

502

[<server-name>] [<ip-address>] did not respond to Notify request for <zone-name>
Changes were made to a primary zone on this server, but the server did not get any response when trying to notify a secondary DNS server.

This typically means that the secondary server is down, or there is some type of network problem.

 

503

Failed to Zone Transfer <zone-name> [and <n> other zones] from <ip-address> (<error-description>)
This server (secondary) could not complete a zone transfer from the primary DNS server.

This could be caused by general network problems or security settings on the primary server.

The server will continuously retry the zone transfer.

 

601

Forward server <ip-address> does not offer recursion
One of the forward DNS servers specified in the Options dialog does not offer recursion.

Select a different forward DNS server, or disable forwarding (not needed in most cases).

 

701

Error opening log file - <error-description>
There was a problem writing a log file to disk. The server has temporarily stopped writing to this log file, and will attempt to open the file again in 5 minutes.

 

702

Error writing to log file - <error-description>
There was a problem writing a log file to disk. The server has temporarily stopped writing to this log file, and will attempt to open the file again in 5 minutes.

 

703

Error opening raw log file - <error-description>
There was a problem writing the raw log file to disk. The server has temporarily stopped writing to this log file, and will attempt to open the file again in 5 minutes.

 

704

Error writing to raw log file - <error-description>
There was a problem writing the raw log file to disk. The server has temporarily stopped writing to this log file, and will attempt to open the file again in 5 minutes.

 

Information Events

 

The following are recorded as "Information events" to the Windows Event Log, and appear in the Simple DNS Plus logs without any prefix:

 

Event ID

Description

1

DNS service started on <ip-address> port <port>

2

Server paused

3

Server shut down

 

 

See also: How to read the log